Five tips to ask a British person to do something for you

I spent many years working in local government in the UK. Sometimes, the job was quite difficult. I often had to ask people to do things that I couldn’t do myself, and I wasn’t their manager.  Directly asking for something to be done did not always get an immediate response and I could not expect […]

Five reasons why ‘Hello’ is the best way to start an email

The status of emails, at least in the English language, has evolved over the past 15 years. I remember emails from 15 years ago being issued with text message speak and poor or no punctuation. However, today they are a valid form of communication by many in business – equivalent to a letter. Therefore, this […]