Five tips to ask a British person to do something for you

I spent many years working in local government in the UK. Sometimes, the job was quite difficult. I often had to ask people to do things that I couldn’t do myself, and I wasn’t their manager.  Directly asking for something to be done did not always get an immediate response and I could not expect they would be cooperative. I learnt that when I had something in common with the person, or I found something out about them, that it made the task easier for them to do and that they were, in a way, more helpful.
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Five reasons why ‘Hello’ is the best way to start an email

The status of emails, at least in the English language, has evolved over the past 15 years.

I remember emails from 15 years ago being issued with text message speak and poor or no punctuation. However, today they are a valid form of communication by many in business – equivalent to a letter. Therefore, this has increased the importance of the salutation at the beginning of an email. What kind of tone do you want your email to have? What is the right tone, and does it depend on who you are writing to?
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